Check 1: Make sure that the MP Drivers is installed.
If it is not installed, insert the Setup CD-ROM into the computer's disc drive, then select Custom Install and install MP Drivers.
Check 2: On the File menu of the application, select Select Source and select the machine.
Important-
Do not select the model name that includes WIA in it.
Note-
The operation may differ depending on the application.
Check 3: Start from a TWAIN-compliant application.
